Repair Guides

Phone Repair Guides

Straight answers from our repair bench at Riverlink Shopping Centre, North Ipswich: what to do when something goes wrong, what's worth fixing, and how to keep your phone going for longer.

When something goes wrong

Troubleshooting · 4 min read

Why Is My Phone Getting Hot? Causes and When to Worry

Warm while charging or gaming is normal; hot for no reason isn't. Common causes of an overheating phone, how to cool it safely, and when it's the battery.

Screens, cameras and glass

Screens · 3 min read

Green or Pink Line on a Samsung Screen: What It Means and What to Do

A green, pink or white line down a Galaxy screen is the display failing, not software. What causes it, what to try, and your options in Australia.

Buying, switching and charging

Buying advice · 4 min read

Buying a Second-Hand Phone in Australia: 9 Checks Before You Pay

Before you pay: check it isn't blocked as stolen, isn't locked to the last owner, can call Triple Zero, and what its battery and repair history say.